Introduction

Welcome to Jollof Queen. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information from customers in several ways, including when you visit our website, place an online order, contact us by phone or email, submit a review or inquiry, request catering services, or subscribe to updates and promotions.

The information we may collect includes:

•  Full name
•  Email address
•  Phone number
•  Billing and payment information
•  Delivery or pickup details
•  Order history
•  Reviews and feedback
•  Information voluntarily submitted through forms
We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve customer experience and website performance.

How We Use Your Information

Jollof Queen may use collected information to process and manage orders, respond to customer inquiries, provide customer support, improve our website and services, send updates or promotions, manage catering requests, monitor website security, and enhance the overall customer experience. We only use your information for legitimate business purposes and service improvements.

Payment Information

Online payments may be processed through secure third-party payment providers. Jollof Queen does not directly store sensitive payment card information on our servers. Payment providers maintain their own privacy and security practices.

Sharing of Information

We do not sell, trade, or rent customer personal information to third parties. However, information may be shared with trusted service providers when necessary to process payments, deliver orders, provide technical support, or manage communication services. These service providers are required to maintain the confidentiality and security of your information. We may also disclose information if required by law or necessary to protect our legal rights and business operations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience and analyze website traffic. Cookies help us understand customer preferences and improve website functionality. Users may disable cookies through browser settings, although some website features may not function properly.

Data Security

We take reasonable security measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no online platform can guarantee complete security.

Third-Party Links

Our website may contain links to third-party websites, including food delivery services and social media platforms. Jollof Queen is not responsible for the privacy practices or content of external websites. Users should review third-party privacy policies separately.

Children’s Privacy

Jollof Queen does not knowingly collect personal information from children under the age of 13. If such information is identified, we will take reasonable steps to remove it promptly.

Your Rights

Depending on applicable laws, users may have the right to request access to personal information, correct inaccurate data, request deletion of information, or opt out of marketing communications. Privacy-related requests may be submitted using the contact information below.

Changes to This Privacy Policy

Jollof Queen may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or website functionality. Updated versions will be posted on this page.

Contact Us

Jollof Queen
Email: info@thejollofqueen.com
Phone: (551) 312-5852