Introduction

Welcome to Jollof Queen. These Terms & Conditions govern your use of our website, services, online ordering system, and all related interactions with our business. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

Use of Website

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. Users agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations. Unauthorized use of this website may result in legal action or restriction of access.

Orders and Payments

All orders placed through Jollof Queen are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including situations involving pricing errors, unavailable items, or suspected fraudulent activity. Customers are responsible for providing accurate billing, delivery, and contact information when placing an order. Payments made through online platforms are processed securely through third-party payment providers. Jollof Queen is not responsible for payment processing issues caused by external providers.

Pricing and Menu Availability

Prices listed on the website or menu are subject to change without notice. Menu items may vary based on ingredient availability, seasonal changes, or operational requirements. While we make every effort to ensure accurate pricing and descriptions, occasional errors may occur. Jollof Queen reserves the right to correct any inaccuracies at any time.

Delivery and Pickup

Estimated delivery and pickup times are provided for convenience only and may vary depending on order volume, traffic, weather conditions, or third-party delivery services. Jollof Queen is not responsible for delays caused by circumstances beyond our control. Customers are responsible for ensuring that delivery details and contact information are accurate at the time of ordering.

Catering Services

Catering orders may require advance notice and confirmation. Pricing, menu options, delivery arrangements, and cancellation policies for catering services may vary depending on the size and nature of the event. Additional terms may apply to large catering orders.

Allergies and Food Information

Jollof Queen prepares food in a kitchen that may handle common allergens including nuts, dairy, seafood, wheat, eggs, and soy. While we strive to accommodate dietary preferences and food sensitivities, we cannot guarantee that meals will be completely free from allergens. Customers with food allergies or dietary restrictions should inform us before placing an order.

Intellectual Property

All website content including logos, branding, text, graphics, images, menus, and design elements are the property of Jollof Queen and may not be copied, reproduced, distributed, or used without written permission. Unauthorized use of our intellectual property is strictly prohibited.

Limitation of Liability

Jollof Queen is not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our total liability for any claim related to our services shall not exceed the amount paid for the applicable order or service.

Third-Party Services

Our website may include links or integrations with third-party services such as delivery platforms, payment processors, or social media websites. Jollof Queen is not responsible for the policies, actions, or content of third-party services. Users should review the terms and policies of those platforms separately.

Account and Communication

If users create accounts, subscribe to updates, or provide contact information, they agree to receive service-related communications from Jollof Queen. Customers may opt out of promotional messages at any time. Users are responsible for maintaining the confidentiality of account information where applicable.

Changes to Terms & Conditions

Jollof Queen reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website or services after updates constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable local and state laws. Any disputes arising from the use of our services shall be handled through the appropriate legal channels.

Contact Information

Jollof Queen
Email: info@thejollofqueen.com
Phone: (551) 312-5852